Shipping policy

1. Order Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time: 7-14 business days (depending on your location).

  • Note: Delivery delays can occasionally occur due to customs processing or global logistics issues.

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Customs, Duties, and Taxes LyvaGlow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Since our products are shipped directly from our international suppliers, you are considered the importer of record.

5. Damages LyvaGlow is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy We currently ship to Australia, Austria, Azerbaijan, Åland Islands, Albania, Algeria, Anguilla, Angola, Andorra, Antigua and Barbuda, Argentina, Armenia, Aruba, Afghanistan, Bahamas, Bangladesh, Barbados, Bahrain, Belarus, Belize, Belgium, Benin, Bermuda, Bulgaria, Bolivia, Bonaire St. Eustatius and Saba, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Bhutan, Vanuatu, Vatican City, United Kingdom, Hungary, Venezuela, Virgin Islands (UK), U.S. Minor Outlying Islands, East Timor, Vietnam, Gabon, Haiti, Guyana, Gambia, Ghana, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Germany, Guernsey, Gibraltar, Honduras, Hong Kong (SAR), Grenada, Greenland, Greece, Georgia, Denmark, Jersey, Djibouti, Dominica, Dominican Republic, Egypt, Zambia, Western Sahara, Zimbabwe, Israel, India, Indonesia, Jordan, Iraq, Ireland, Iceland, Spain, Italy, Yemen, Cape Verde, Kazakhstan, Cambodia, Cameroon, Canada, Qatar, Kenya, Cyprus, Kyrgyzstan, Kiribati, China, Cocos (Keeling) Islands, Colombia, Comoros, Congo Brazzaville, Congo Kinshasa, Kosovo, Costa Rica, Ivory Coast, Kuwait, Curaçao, Laos, Latvia, Lesotho, Liberia, Lebanon, Libya, Lithuania, Liechtenstein, Luxembourg, Mauritius, Mauritania, Madagascar, Mayotte, Macau (SAR), Malawi, Malaysia, Mali, Maldives, Malta, Morocco, Martinique, Mexico, Mozambique, Moldova, Monaco, Mongolia, Montserrat, Myanmar (Burma), Namibia, Nauru, Nepal, Niger, Nigeria, Netherlands, Nicaragua, Niue, New Zealand, New Caledonia, Norway, Ascension Island, Isle of Man, Norfolk Island, Christmas Island, Saint Helena, Pitcairn Islands, Turks and Caicos Islands, United Arab Emirates, Oman, Cayman Islands, Cook Islands, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Republic of Korea, Réunion, Rwanda, Romania, El Salvador, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, North Macedonia, Seychelles, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Senegal, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Saint Lucia, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, United States, Solomon Islands, Somalia, Sudan, Suriname, Sierra Leone, Tajikistan, Thailand, Taiwan, Tanzania, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Tuvalu, Tunisia, Turkmenistan, Turkey, Uganda, Uzbekistan, Ukraine, Wallis and Futuna, Uruguay, Faroe Islands, Fiji, Philippines, Finland, Falkland Islands, France, French Guiana, French Polynesia, French Southern Territories, Croatia, Central African Republic, Chad, Montenegro, Czech Republic, Chile, Switzerland, Sweden, Svalbard and Jan Mayen, Sri Lanka, Ecuador, Equatorial Guinea, Eritrea, Eswatini, Estonia, Ethiopia, South Georgia and the South Sandwich Islands, South Africa, South Sudan, Jamaica, Japan. If your country is not listed at checkout, please contact us at fixup.support@gmail.com.